Effective Social Skills for Leaders and Teams – Driving High Performance

This course is invaluable for those that will soon be taking leading roles in teams or already hold managerial positions. As a result, they will need improved interpersonal/soft skills as well as methods to coach, critique, and praise team members appropriately and effectively.

By the end of the course participants will be able to:

• Identify the four SOCIAL STYLES
• Have a strong understanding of the SOCIAL STYLE Model^TM and the Versatility Model – this framework has been shown to correlate with success in the workplace
• Apply the concepts to real-world managerial workplace situations
• Support the Style needs of clients, customers, managers, direct reports and peers, creating productive relationships all around
• Control own behaviour, reduce or increase tension for optimum productivity
• Identify “backup behaviour” and eliminate it
• Increase own Versatility – a concept that TRACOM research has shown to correlate with success in the workplace

Skills that work

At our disposal is TRACOM ‘s 40+ years of refreshed and updated training experience and research.

SOCIAL STYLE is the world’s best interpersonal skills model because:

• It actually works!
• It is used by thousands of organizations worldwide
• It is by far the easiest model to learn, remember and apply
• It is designed for global professionals and companies
• It provides ongoing support after the course

Online Course Delivery

This is a live online training program with the following features:

• ‘Classroom effect’ so that everyone knows who the other participants are and can communicate with them and tutor via chat, as well as share screens
• Possibility to communicate via audio with small groups or when the trainer allows
• ‘Breakout rooms’ enabled so that the class can be divided into groups to interact among themselves and solve case studies
• Surveys, polls, MCQs and open questions during the training: responses broadcast in real time (under the trainer’s control)
• Evaluation tests can be given during the online course

All our trainers have many years of experience in online training delivery.

• Dimensions of Behaviour – Assertiveness & Responsiveness
• SOCIAL STYLE Model™
• Key Characteristics of Each Style
• SOCIAL STYLE Profile — Your Style
• Debriefing SOCIAL STYLE Reports
• Tension Management
• The Four Sources of Versatility
• SOCIAL STYLE Profile — Your Versatility
• Exercises: Role Play and Expert Panel Rules for Observing Style and Q&A session
• Improving Relationships
• Enhancing Your Versatility
• Rules for Observing Style and Final Q&A

Participant course package – included in the course price!
This course package contains:

• Fully comprehensive course workbook – includes all resources used in the course
• Achieving Higher Versatility™ Resource Guide
• Multi-Rater SOCIAL STYLE & Enhanced Versatility Profile

Post-course support and resources – all included in the course price!
Post-learning resources are available for free.

• The SOCIAL STYLE Navigator, a robust micro-learning application helps you APPLY SOCIAL STYLE program strategies to real-world/real-time workplace scenarios e.g. preparing for strategic meetings with staff or clients, reviewing best-practices for working with other Styles, or collaborate with your team to prepare for sales presentations.
• The SOCIAL STYLE Passport, allows you to select any of more than 80 country and regional norms to instantaneously see how their SOCIAL STYLE may change based on the behaviour standards of that locale. This tool is especially effective if you work in diverse multicultural environments and in virtual or international work scenarios.
• The Multi-Rater Versatility Checkup monitors your Versatility and is essential for helping develop Versatility skills and improving your effectiveness as a manager or leader.