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The SSC/GBS/BPO sector, which is dynamically developing in Poland, needs employees with specialized competencies and skills.


Courses

EY Academy of Business has prepared a wide training portfolio for the SSC sector in the scope of improving employee qualifications in the following areas: 

  • managerial competencies, both for new team leaders and for experienced managers, 
  • managing operational effectiveness in an SSC 
  • finance and accounting for non-finance personnel 
  • labour regulations for expatriate managers 
Participation in the EY courses is a guarantee of acquiring of practical knowledge on the highest level. The Trainers are experts who for many years have been co-operating with the SSC sector.  
Now you can enrol for the following courses: 
  • SSC Team Leader Academy – A 5-month development programme for team leaders and managers. 
  • R&D project implementation and management – Effective solutions regarding R&D project implementation – from the stage of project initiation, managing the risk of innovation to the project evaluation. The classes will be conducted in the Polish language. 
  • Management of process effectiveness in  SSC/BPO – Client’s expectations, market dynamics and managing teams with high turnover consist in the key factors influencing the operational effectiveness of SSC’s. A very intensive two-day workshop for the sector managers. Classes will be conducted in the Polish language in the following locations: Poznan, Krakow, Warsaw and Wroclaw.
  • Polish Employment Law – A program for foreigners: directors & managers. The course will be conducted in the English language in Warsaw.
  • Finance & Accounting in Shared Services Centres - This intensive four-day course will provide attendees with an understanding of financial accounting basics and will be conducted in the English language. 
Do you want more information? Contact:
Monika Kacprzykowska | tel. +48 789 407 575 | monika.kacprzykowska@pl.ey.com

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