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Managing Diversity and Inclusion in the Workplace

Next online workshops in English:
Diversity and Inclusion in Practice: 2 July 2021
Effective Communication and Leadership on Diversity: 9 July 2021

All workshops take place at 10:00 - 14:00 CET

Price: 250 Euro net per workshop per participant
Package price for two workshops: 480 Euro net per participant
Contact us about organising this course in-house - ask about our corporate rates!

Diversity is in the workplace to stay, and organizations that do not realize its advantages do so at their own risk.
 
Join us for this exclusive online introduction to the concept and practice of Diversity and Inclusion in the workplace.

This online course can be delivered in three languages: English, French and Arabic. Please contact us about organising this course in any of these languages and in-house - we will be happy to discuss your needs and accommodate this course to your timezone.

  • For whom?
  • Objectives and advantages
  • Programme
  • Date and location

For whom?

Middle management and above will be equipped to tackle the expectations and requirements of diversity for a harmonious workplace and workforce.

Please see dates for scheduled workshops in English, French and Arabic.

Objectives

Managers will be introduced to the concepts of Diversity and Inclusion and will learn:

  • What diversity, equality and inclusion mean in today’s workplace
  • The business benefits of diversity
  • The types of bias and how to recognize, confront and manage them
  • How to address our own bias and blind spots
  • The tools that promote collective growth and success

Course Methodology

'The single story creates stereotypes, and the problem with stereotypes
is not that they are untrue, but that they are incomplete.'

– Chimamanda Adichie

This course will take the form of an interactive workshop and use storytelling, videos, images and short case studies to encourage participants to share their experiences. We will build on that to address the identified challenges of diversity.

Stories of heritage, love, tradition, all make you richer – this is a simple truth that we live by on an individual level. Organizationally as well, stories about our diverse identities stand to benefit the workplace through their ability to make us identify with and relate to diverse situations, circumstances and scenarios.

Programme

Workshop 1: Divresity and Inclusion in Practice | Workshop 2: Effective Communication and Leadership on Diversity

Workshop 1: Diversity and Inclusion in Practice

Session 1: Inclusion Literacy

What is Diversity and Inclusion?

Participants will be introduced to the concepts and topics of Diversity, Equity and Inclusion in the workplace and will be provided with the tools to determine where they are in their Diversity and Inclusion journey.

  • Definitions and Concepts.
  • What is bias? Why Bias?
  • Bias Vs Stereotype
  • Intersectional Identities: Why do we need a different approach to inclusion and diversity?
  • The D-Word: Breaking the Taboo: “Difference Blind” Vs “Difference Smart”?
  • Making a business case for diverse and inclusive workplaces
  • What are the 6 C-traits of Inclusive Leadership?

Session 2: Confronting Bias in the workplace

Where it all starts: Hire Differently

Participants will be able to see how bias (conscious and unconscious) shapes our expectations, influences who we consider “fit” and what are the consequences of biased recruitment processes (from job posting to selection) and day-to-day management. We will also discuss strategies for recognizing and disrupting bias.

  • Examine the biases that influence the selection process:
    • Unconscious bias
    • Cultural bias
    • Systemic or Institutional bias
  • 8 strategies for disrupting bias in recruitment

Manage Differently: Welcome to the team

  • Examine the impact of the most common forms of everyday bias in the workplace
    • Affinity bias;
    • Confirmation bias;
    • Social comparison bias;
    • Attribution error
  • Gender Biases:
  • Maternal bias;
  • Competency/Likability trade-off bias;
  • Performance attribution bias

Bias and professional advancement:

  • Performance:
    • Prove me wrong: potential vs accomplishment
    • Overestimation and underestimation of competence
    • Perception of successes, failures, mistakes
    • Credit attribution and competence: smart vs lucky
    • Impact from others / Impact from self
    • Internalization of bias
    • The problem of perception with affirmative action / quotas

Dealing with Diversity Backlash

  • What is diversity backlash and why does it happen?
  • 4 strategies to deal with diversity backlash

Workshop 2: Effective Communication and Leadership on Diversity

Session 1: Successful Intercultural Communication:

Participants will understand what is required to successfully manage a diverse team and turn diversity into an asset.

  • The impact of cultural differences and common traps and problems
  • How to promote and develop a global mindset
  • Who needs to adapt?
  • Developing Intercultural Fluency
  • Don’t be afraid of cultural faux pas

Session 2: What Does it Mean to be an Ally?

Participants will learn how to tackle bias, become an ally and implement the concepts and strategies developed in the workshop daily.

  • What are the characteristics of an ally?
  • 5 steps to be an ally or an active bystander?
  • How to encourage bystander intervention?
  • How to tackle exclusive behavior and language in day-to-day situations?
  • Diversity and inclusion as a strategy to prevent workplace harassment

Session 3:  Now What?

Closing session to discuss and reflect on what we have learned in the workshop, how it can be applied and implemented and what are the areas of development.

This session is to be considered a safe space for honest discussion on this topic.

Date and location

Next online workshops in English:

  • Diversity and Inclusion in Practice: 2 July 2021
  • Effective Communication and Leadership on Diversity: 9 July 2021

All workshops take place at 10:00 - 14:00 CET

Price: 250 Euro net per workshop per participant

Package price for two workshops: 480 Euro net per participant

This online course can be delivered in three languages: English, French and Arabic. Please contact us about organising this course in any of these languages and in-house - we will be happy to discuss your needs and accommodate this course to your timezone. Make sure to ask about our corporate rates!